Payment
- Why have I not been paid for my rental that ended more than 72 hours ago?
- Professional owner's payment schedule
- Private owner payment schedule
- Add or update my IBAN / RIB
- Difference between the Click&Boat Commission and the Booking fees
- Net earning after the commission has been deducted (and commission invoice)
Creation and Management of my Account
Creation and Management of a Listing
Manage my Booking Requests
What to do before and after a booking
- Complete the rental contract and the checklist at the beginning and at the end of the rental
- Contact my future tenant on the phone
- On the day of the rental, I feel that the tenant cannot safely sail the boat alone
- Mandatory equipments to have on my boat
- Cleaning of the boat at the end of the rental
- Carefully prepare your boat for the rental and make the necessary verifications on the day of the rental
Modification and Cancellation
- Owner’s Cancellation Penalties
- Choose or change my cancellation policy (Owner)
- How do I choose my cancellation policy?
- The Owner's payment rules in case of a cancellation by the tenant (cancellation policy of the owner)
- Owner: how to cancel my booking?
- Cancel because of bad weather
After rental: notices and invoices
Insurances
- Insurance needed to rent my boat in France
- Peer-to-peer insurance to rent my boat bareboat in France
- How can tenants add a damage waiver to their booking?
- Tenants do not have to insure the boat for the rental
- Extra insurances/guarantee options available for tenants
- Can I request a deposit from the tenant?
Damages, claims and deposit
- Private owners cannot manage a damage claim by themselves
- I have added the daily boat insurance option: what should I do in the event of a damage during a rental?
- The boat has been returned dirty, late or with a gas tank not full
- How to handle a dispute with the tenant?
- How is the deposit handled in case of a damage report?
- My boat breaks down during the rental