You can easily submit a request to modify a booking.
You must go onto the website and complete the following steps:
- Contact the tenant to confirm with them that they agree to modify the booking (via the ClickBoat messenger tool),
- Once you have received the tenant's agreement, click on "Modify my booking",
- Choose the information of your booking that you wish to modify: price, dates, date and duration, extras, or other,
- Verify the information and click on "confirm"
Booking modifications without a price impact:
Dates and duration without a price impact will be modified automatically and you will receive a confirmation email!
Note: In case the new date will be before the original booking date, our customer service team will process it to ensure all payments have been made in time
Booking modifications with a price impact:
Our customer service team will process the request as soon as possible and get back to you via email to confirm the modification of your booking (contract updated).
Tip: The more information you provide to us the faster we will be able to modify your booking