Cancel because of bad weather

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The sun will eventually come out! 

For any half-day or full-day booking, you and your tenant can decide to postpone or cancel your booking:

  • If a Special Weather Report has been issued by the maritime authorities
  • Or if you both feel that sailing is not an option.

If you and your tenant agree to cancel the booking due to bad weather conditions:

  • The tenant will be refunded the full amount of the booking, excluding the Click&Boat service fee and commission (which will be credited to the tenant as a voucher for future rentals),
  • The tenant will be fully refunded if he has subscribed to the weather guarantee proposed by Click&Boat at the time of the reservation. 

The owner will not be paid when a reservation is canceled for weather reasons.

How to cancel for bad weather?

  1. Go to your Click&Boat account,
  2. Go to"My Bookings" section,
  3. Click on "Access"
  4. Then click on "Cancel Booking". In the drop-down menu, select "weather reason". This action automatically cancels the rental and the tenant is immediately notified. 

We recommend that you always notify the tenant before canceling, as a courtesy, but also to potentially reschedule the booking together. 

 

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