Too bad but we hope to see you soon on our platform!
You can make a cancellation request from the "Bookings" section of your Click&Boat account. Click on "Access" then "Cancel booking".
If you added Mondial Assistance insurance at the time of booking, you will find your contract in the same place ("Bookings" > "Access" > "Mondial Assistance Contract")
Your insurance number is: 303301. You will be asked for this number during the file opening procedure.
You can send your request to Mondial Assistance concerning the cancellation of your reservation through THIS LINK.
In addition, the Mondial Assistance team will answer your questions at firstname.lastname@example.org / email@example.com or by phone at +33 1 42 99 03 97 from Monday to Friday from 9:00 am to 6:00 pm (press 1 for English, 2 for Italian and 3 for Spanish).