The cancellation charges depend on the reason for your cancellation and the cancellation conditions outlined by the owner on their boat listing
- Cancellation due to personal reasons
In this case, the boat owner's cancellation conditions apply according to the conditions below:
"Flexible" : Full refund up to 1 day before arrival, excluding service fees and Click&Boat commission.
"Moderate" : 70% refund up to 10 days before arrival, excluding service fees and Click&Boat commission.
"Strict" : 60% refund up to 30 days before arrival, excluding service fees and Click&Boat commission
"Custom" : depending on the conditions of the profession owner, excluding service fees and Click&Boat commission.
- Cancellation due to bad weather (only for 1 day bookings)
In the event of a weather warning issued by the maritime authorities, or if the owner feels that the weather does not allow for safe sailing, you will be refunded the total booking amount excluding the service fees and Click&Boat commission. The service fees and Click&Boat commission will be refunded to you in the form of a credit note which will be valid for one year to use on your Click&Boat account.
If you selected the weather guarantee offered by Click&Boat during the payment of your booking, you will be fully refunded the booking amount and the service charges and Click&Boat commission.
You will find all the cancellation terms and conditions by clicking here.
If you selected the Mondial Assistance cancellation insurance during the payment of your booking, we invite you to have a look at this page.
** Why not postpone your booking to avoid the cancellation charges? (If cancellation due to last minute change of plans, family emergency, change of travel plans, etc) You can contact the owner as ask them if they can postpone the booking.