Congratulations on finalizing your booking with Click&Boat! We understand that you have questions regarding the payment process and schedule, and we are here to provide you with the necessary information.
If you choose to pay your booking in two installments, you will receive an email reminding you to pay your balance and the latest day it must have arrived with Click&Boat. This ensures that the owner receives the funds needed to make all necessary arrangements. You have the option to make this payment either via bank transfer or using your card.
Note: The deadline for the second installment depends on the charter´s payment conditions and might vary.
If you choose to pay with a credit card, we will attempt to debit the card before the booking.
For payments made via bank transfer, you must initiate the transfer before the designated payment date. The payment deadline refers to the date the payment must have been received by Click&Boat - not your bank transfer initiation date!
Please note, that if Click&Boat has not received the payment in time, our system will automatically cancel the booking and the owner has the right to keep the down payment according to the cancellation policy.
To make the second payment, please log in to your Click&Boat account. Under the "Booking" tab, you will find your reservation. From there, you can select the booking for which you want to make the payment. By clicking on the "Pay the balance" button, you can easily finalize your payment and can also see the deadline date.
If you encounter any issues or difficulties during the payment process, please contact us through the help center. Our dedicated agents will promptly assist you in resolving any payment-related concerns.
We hope this information clarifies the payment process and schedule for your booking. Should you have any further questions or need assistance, please don't hesitate to contact us.