The tenant asks me for an invoice, what should I do?

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As a professional owner, it is up to you to edit and provide the invoice of the full amount to your tenant.

As Click&Boat is not a part of the contract and only serves as an intermediary in the booking process, we cannot legally send an invoice to the tenant, but we do provide a receipt of payment.


Your invoice must display:

  • the word "invoice",
  • the invoice number (which can be the same as the reservation number),
  • the date of issue of the invoice,
  • your name or the company name of your establishment,
  • the address of the head office, as well as the billing address (if different),
  • the VAT number, the SIREN number and the legal form of your company (if it is the case)
  • the name and contact details of the customer (if the billing address and the delivery address are different, you must fill in both)
  • the customer's VAT identification number if they are a professional,
  • the total amount paid by the tenant (rental price including Click&Boat commission)*,
  • the terms of payment (payment deadlines, amount of any deposit),

*If the tenant has subscribed to an insurance at the time of booking, Click&Boat will provide them with an invoice for the amount of this insurance.

If you are a private owner, you will not be able to issue an invoice, the same way you cannot ask for an invoice from a private seller on Gumtree for example.


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