Need help? You’re in the right place ⚓️
Before contacting our team, we strongly recommend checking our Help Center — it’s the quickest way to get answers to most questions!
Whether it’s about bookings, payments, cancellations, or boat listings, we’ve already answered our most common questions there. Try searching a few keywords related to your issue (like change booking, cancel, payment, or insurance).
Still need help? We’re here for you!
If you can’t find what you’re looking for, you can fill in this short contact form and our team will get back to you in the shortest time possible.
To help us assist you faster, please tell us what you’ve already tried or which article you consulted.
Our customer service team is available:
📍 Monday to Sunday (7/7), 9:00 AM – 6:00 PM (Paris time) (In July and August)
📍Monday to Friday, 9:00 AM – 6:00 PM (Paris time) (the rest of the year)
Thank you for checking the Help Center first – it really helps us prioritize urgent requests more efficiently.
The Click&Boat Team