The damage has to be declared to Click&Boat only for bookings with private owners.
Each damage must be declared to Click&Boat within 24 hours maximum following the rental via the application or the website only.
Only private owners will be able to submit a damage from their Click&Boat account under the section "My Bookings" by clicking on the link "Submit a damage".
Any request for a damage received by phone, email or chat will not be taken into account.
We invite you to check the page on the steps you should follow when submitting a damage.
For a damage with a professional owner, Click&Boat does not handle the deposit and the damage will have to be settle directly with the owner.
If you have opted for a damage waiver at the time of booking, please contact firstname.lastname@example.org no later than 5 days after the damage. For more information on bond redemption, please see this article.